About us

Mission statement – Simply Great Service

Kales Airline Services is an independent company dedicated to selling cargo and passenger products on behalf of airlines worldwide. Kales Airline Services is committed to the smooth and timely transportation of passengers and cargo and to promoting airlines’ growth. Kales Airline Services stands for involvement, inspiration and unparalleled service in every direction. Kales Airline Services derives authority from expertise, ingenuity, passion and professionalism and aims to become the partner of choice in the global GSSA business. Kales Airline Services offers short leadtimes and remarkable reliability.

The Company

Kales Airline Services has over 35 offices in more than 20 European countries, as well as offices in
Mumbai, Toronto, Quito and Bogota. Representing more than 90 airlines, handling 250,000 tons of cargo and
over 100,000 passenger tickets per annum, Kales Airline Services has become something of a
household name in the global GSSA industry.

Cargo, Charters & Passengers

The Kales Airline Services scope of activities has broadened over the years. Besides acting as GSSA for air cargo, Kales Airline Services is also a GSSA for passengers and charters. The services offered by these companies and departments complement each other, and as a natural consequence, internal relationships and cooperation are close. The result is lowcost, high efficiency service all round. Service in every direction.

Local knowledge

Kales Airline Services has firm roots in Dutch business culture and its head office can be found at Schiphol Airport, Europe’s third largest cargo hub. But because cultures differ from country to country – even from region to region – our offices are populated by management and staff sourced locally. All of them have been chosen for their expertise and thorough local knowledge and experience. It enables us to take maximum advantage of local industry structures and practices and to provide fullvendor service. We meet just in time demand, cut logistical lead times and maximise yield in terms of cargo space and passenger seats.